Useful materials

Public service interpretation

• Code of Ethics
• In this video you can learn more about the role of public authorities and public service interpreters in Finland. The video has been produced within the project “At Home in Finland” (ESF)
• Gustafsson, K., Norström, E. & Höglund, P. (2019). Language interpreting and brokering in Swedish public service institutions: The use of children for multilingual communication. Revista de Llenguia i Dret, Journal of Language and Law 71, 13–26.
• Kara, H. & Nordberg, C. (2023) Configuring public service interpreting in Finland as sentient professional practice and affirmative social service work: Emotion in the work of public service interpreters, Nordic Social Work Research, 13(4), 563-576.
• Nordberg, C. & Kara, H., (2022) Unfolding occupational boundary work: Public service interpreting in social services for structurally vulnerable migrant populations in Finland, Just. Journal of Language Rights & Minorities, 1 (1-2), 137-162.
• Norström, E., Gustafsson, K., & Fioretos, I. (2011). Interpreters in Sweden: A tool for Equal Rights? GrammaI, 19, 59.
• Tipton, R. (2016). Perceptions of the “occupational other”: Interpreters, social workers and intercultures. British Journal of Social Work, 46(2), 463–479.
• Westlake, D., & Jones, R. K. (2018). Breaking Down Language Barriers: A Practice-Near Study of Social Work Using Interpreters. British Journal of Social Work, 48(5), 1388–1408.

Digitalisation

• Buchert, U., Kemppainen, L., Olakivi, A., Wrede S. & Kouvonen, A. (2023). Is digitalisation of public health and social welfare services reinforcing social exclusion of older migrants? Critical Social Policy, 43, 3, 375–400.
• Buchert, U., Wrede, S. & Kouvonen, A. (2023). Persisting inequalities in the digitalized society: migrant women facing coercive dimensions of everyday digitalization. Information, Communication & Society, published online 4.7.2023.
• Granholm, C. (2016). Social work in digital transfer – blending services for the next generation. Mathilda Wrede-institutets forskningsserie 1/2016. (FSKC). [Doctoral dissertation, University of Helsinki]
• Larsson, K. K. (2021). Digitization or equality: When government automation covers some, but not all citizens. Government Information Quarterly, 38(1).
• Safarov, Nuriiar (2023) Administrative Literacy in the Digital Welfare State: Migrants Navigating Access to Public Services in Finland, Social Policy and Society, 1–14.

Diversity

• Heino, Evelina, Kara, Hanna, Tarkiainen, Laura & Maria Tapola-Haapala (2022) Master’s-level social work students’ definitions of intersectionality in relation to social work practice in Finland, Published online. Nordic Social Work Research.

Linguistic diversity / Multilingualism

• Buzungu, H. F. (2023). Language discordant social work in a multilingual world : the space between. London, Routledge.
• Buzungu, H. F. & Rugkåsa, M. (2023). Lost in culture: language discordance and culturalization in social work with migrants, Nordic Social Work Research, 13(4), 537-549.
• Gustafsson, K., Åberg, L., Gruber, S., & Norström, E. (2023). Social work in a multilingual world. Nordic Social Work Research, 13(4), 501-509.
• Hall, J. & Valdiviezo, S. (2020). The social worker as language worker in a multilingual world: Educating for language competence. Journal of Social Work Education 56(1), 17–29.
• Holzinger, Clara. 2020. “‘We don’t worry that much about language’: Street-level bureaucracy in the context of linguistic diversity.” Journal of Ethnic and Migration Studies 46 (9): 1792–1808.
• Piller, I., & Takahashi, K. (2011). Linguistic diversity and social inclusion. International Journal of Bilingual Education and Bilingualism, 14(4), 371-381.
• Pohjola, A. (2016). Language as a cultural mediator in social work: Supporting Sámi culture with services in Sámi. International Social Work 59(5), 640–652.

Trust

• Pirkkalainen, P., Näre, L., & Lyytinen, E. (2022). ‘I do not trust any of them anymore’: Institutional distrust and corrective practices in pro-asylum activism in Finland. Current Sociology, 0(0).
• Slayter, E & Križ, K (2015) Fear Factors and Their Effects on Child Protection Practice With Undocumented Immigrant Families—“A Lot of My Families Are Scared and Won't Reach Out”, Journal of Public Child Welfare, 9:3, 299-321.
• Sundbäck, L., 2023. Trust Shaping in Forced Migrants’ Institutional Encounters in the Finnish Welfare State. Nordic Journal of Migration Research, 13(2).

Co-research and co-production

• Cotterell, N., & Buffel, T. (2023). “Holders of knowledge are communities, not academic institutions”: Lessons from involving minoritised older people as co-researchers in a study of loneliness in later life. Qualitative Research in Psychology, 20(3), 441–470.
• James, H., & Buffel, T. (2022) Co-research with older people: A systematic literature review. Ageing and Society, First View, 1–27.
• Liddiard, K., Runswick-Cole, K., Goodley, D., Whitney, S., Vogelmann, E., Watts, L. (2018). ‘I was excited by the idea of a project that focuses on those unasked questions’ Co-producing disability research with disabled young people. Children & Society, 32(2), 154–167.
• Littlechild, R., Tanner, D., & Hall, K. (2015). Co-research with older people: Perspectives on impact. Qualitative Social Work, 14(1), 18–35.
• Tanner, D. (2012). Co-research with older people with dementia: Experience and reflections. Journal of Mental Health, 21:3, 296-306.
• Spies, R., Ennals, P., Egan, R., Hemus, P., Droppert, K., Tidhar, M., Simmons, M., Bendall, S., Wood, T. & Lessing, K. 2022). Co-research with people with mental health challenges: Transforming knowledge and power. In Handbook of social inclusion: Research and practices in health and social sciences (pp. 1–27). Springer International Publishing.

Multilingualism and older adults in social services

• Buchert, U., Kemppainen, L., Olakivi, A., Wrede, S., & Kouvonen, A. (2023). Is digitalisation of public health and social welfare services reinforcing social exclusion? The case of Russian-speaking older migrants in Finland. Critical Social Policy, 43(3), 375-400.

Multilingualism and persons with disabilities in social services

• Heino, Eveliina & Lillrank, Annika (2021) Recognition as an Inclusionary and Exclusionary Mechanism in Finnish Public Health and Social Services. Experiences of Migrant Families with a Disabled Child in Interaction with professionals. Society & Disability.
• Watson, N., Roulstone, A., Thomas, C (ds.) (2020) Routledge Handbook of Disability Studies. Routledge.

Multilingualism, children, young people and families with children in social services

• Anis, Merja & Turtiainen, Kati (2021) Social Workers’ Reflections on Forced Migration and Cultural Diversity - Towards Anti-Oppressive Expertise in Child and Family Social Work. Social Sciences 10(3), 79.
• Greenwood, N., Habibi, R., Smith, R., & Manthorpe, J. (2015). Barriers to access and minority ethnic carers' satisfaction with social care services in the community: A systematic review of qualitative and quantitative literature. Health & Social Care in the Community 23(1), 64–78.
• Heino, Eveliina, Jäppinen, Maija & Veistilä, Minna (2023) Assessments of foreign language-speaking children’s well-being in Finland: a frame analysis of child welfare and family service supervisors’ accounts. Nordic Social Work Research.
• Kriz, K. & Skivenes, M. (2010) Lost in translation: How child welfare workers in Norway and England experience language difficulties when working with minority ethnic families. British Journal of Social Work 40(5), 1353–1367.